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What happens if you find an existing listing on a directory when submitting business data using Citation Builder?

Helen Barnes -

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Before we submit a business to a directory, we always search the directory for existing listings for that business.

We perform both an automated lookup and a manual lookup to ensure that we identify all existing listings before proceeding with data submission.

If we find an existing listing and the business information is correct, then we will skip it and submit the business data to a different (‘replacement’) directory.

If the business information on existing listings is incorrect or incomplete then we will claim the listing and update the data.

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