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Can I respond to reviews through Monitor Review reports?

Helen Barnes -

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Yes, you can respond to reviews on your 'Monitor Reviews' report - but only with Google and Facebook.

Google & Facebook

If you connect your GMB and Facebook accounts to Reputation Manager then you can respond to your reviews on these sites from within Reputation Manager.

See below how to set this up:

1. Connect Accounts

Connect_GMB___Facebook.png

2. Respond to Reviews

Connect_GMB___Facebook.png

All other review sites

You can't respond to reviews on other sites through Reputation Manager. We provide a link through to your listing on each site where you can log in and reply.

As other sites make their APIs available for review-responding we will add these sites into Reputation Manager.

 

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