Credits for Reputation Manager are included in all subscription plans, except Just Reviews (more details below about Just Reviews).
There are three parts to Reputation Manager, and each plan has a different amount of credits for each part.
1. Review Monitoring
These credits allow you to monitor reviews across the biggest review sites and respond directly to reviews on both Google and Facebook.
2. Get Reviews
Using these credits, you can set up Get Reviews campaigns that streamline and automate the process of getting more customers to review your business.
Please note: Credits to use SMS Mode in Get Reviews must be purchased separately.
To learn more, please see our FAQ.
3. Showcase Reviews
The Showcase Reviews widget is available for any Location where Reputation Manager has been set up. There is no extra cost for using Showcase Reviews.
Plans and credits
You get a certain amount of Monitor Reviews credits and Get Reviews credits in each plan. The table below shows how many credits are included in each plan (our plans also include all other reports):
|SEO Pro Plan
($79 / month)
To see a full summary of what's included in these plans, please see our comparison table breakdown.
How credits work
You can use the 'Monitor Reviews' to run reports for any Location in your account and each report uses up one credit. 'Get Reviews' credits are separate from 'Monitor Reviews' credits, but you'll need to set up 'Monitor Reviews' before you can apply a 'Get Reviews' credit to your Location.
*Please note: This will be restored once the new billing cycle starts.
If all of your credits have been used up, you can get more by purchasing an Addon plan.
Addon Credits include both Review Monitoring and Get Reviews in one (you can't buy separate Addon credits for these parts of the tool).
There are four Addon plans available for Reputation Manager credits, as follows:
- 1 Credit = $8 / month
- 5 Credits = $40 / month
- 10 Credits = $80 / month
- 25 Credits = $200 / month