All our standard plans include credits for Reputation Manager. There are 2 parts to Reputation Manager and each plan has a different amount of credits.
1. Review Monitoring
These credits allow you to monitor reviews across the biggest review sites and respond directly to reviews on both Google & Facebook.
2. Get Reviews
These credits allow you to set up Get Reviews campaigns that streamline and automate the process for getting more customers to review your business.
Note: Credits to use SMS Mode in Get Reviews must be purchased separately. To learn more, please see our FAQ.
Plans and Credits
Please see below the number of credits you get in each plan. Our plans do also include all other reports.
Single Business Plan ($29/mo)
Multi-Business Plan ($49/mo)
|SEO Pro Plan ($79/mo)
To see everything included in these plans please see our comparison table breakdown.
How Credits Work
1 credit = 1 location.
So 1 credit can be used for both 'Monitor Review' scheduled report and a 'Get Reviews' campaign for the same location.
If you want to stop monitoring or 'getting' reviews for the location you can delete a Reputation Manager report and free up the credits assigned to that location. These credits can then be used for an alternative location. Please note this will be restored once the new billing cycle starts.
If you use up all your credits you can get more by purchasing an Addon plan.
Addon credits include both Review Monitoring and Get Reviews in one (you can't buy separate Addon credits for these parts of the tool)
There are 4 Addon plans available for Reputation Manager credits -
- 1 Credit - $8/month
- 5 Credits = $40/month
- 10 Credits = $80/month
- 25 Credits = $200/month