Welcome to the BrightLocal Help Center

Browse our FAQs and video tutorials or Submit a request to the BrightLocal support team

Contact BrightLocal

Mathew Coghlan -


We offer the following support routes -


Live Chat
  • Access via BrightLocal site & logged-in dashboard.
  • Chat support hours - 1am-11pm GMT, Mon-Fri
  • Avg. response time 3 minutes 
Live Demo & Sales Calls
Customers can book themselves into a live demo (max 5 people) or 1 to 1 sales call (max 1 person) using the following link - 


Have more questions? Submit a request


  • Avatar
    Sonia Chana

    Have been waiting for online chat response for over 6 hours and email response for over 5 hours!!

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