Welcome to the BrightLocal Help Center

Browse our FAQs and video tutorials or Submit a request to the BrightLocal support team

How does Citation Builder handle the removal of duplicate listings?

Helen Barnes -

Avatar

When we find duplicate existing listings on a citation site, there are three potential routes we'll take to get them removed:

1) Create an account, claim the existing listing and delete it directly

2) Submit a removal/update request via web-form. We give evidence of duplication and cite your website/Google My Business listing as proof of incorrect data

3) Email site editors to request removal/update of listing. We give evidence of duplication and cite your website/Google My Business listing as proof of incorrect data

If we don't achieve duplicate removal with these approaches, then we may use a final tactic of claiming a listing and altering the business details so there is no connection to your business, causing it to become a duplicate. However, this is a last resort as it's not really helpful for users or the directory.

Have more questions? Submit a request

Comments