Can I publish my Get Reviews feedback on a Showcase Reviews widget?

Yes, you can — as long as the responder has opted in to let you publicly share their review. Showcase Reviews lets you include first-party reviews and NPS scores from Get Reviews campaigns in your widget or JSON feed.

Get Reviews feedback can be found in the ‘Feedback Score (NPS)’ section of the dropdown menu, which is highlighted below by the red box.

Simply check one of the options to include NPS feedback in your ‘Select Reviews’ list.

Internal reviews will look like this in the ‘Select Reviews’ list of Showcase Reviews (see below):

Why can’t I see all the feedback from Get Reviews campaigns in Showcase Reviews?

Only reviews that have been granted ‘Share publicly’ permissions by your customers can be displayed in the widget. When responding to a Get Reviews request, recipients are asked to ‘opt-in’ if they are happy to have their feedback used on the business’s website or marketing materials.

In a Get Reviews campaign report, the ‘Share Publicly?’ column shows which respondents have agreed that their feedback can be shared for marketing purposes. If this permission has not been received, feedback is not legally eligible for display in the widget and will never appear in the ‘Select Reviews’ list in Showcase Reviews.

Will my feedback from Get Reviews campaigns be marked up for SERPs? 

Yes, first-party reviews and ratings will be marked up in JSON-LD schema, to ensure the data can be properly indexed by Google and other search engines.