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When can customers who use Kiosk Mode leave a review on a 3rd-party review site?

Usman Barki -

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An hour after a customer has left feedback in Kiosk Mode, they receive an email asking them to share their feedback on a 3rd-party review site.

If the customer had scored below the 'positive feedback' threshold set by the business in the 'Get Reviews' template settings, then they will get a negative feedback email.

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If the business has chosen to offer a voucher code to customers who gave a negative score, then the customer will see that voucher code in the email they receive, above the links to review sites.

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