The type of subscription plan that you have determines how often you can run each type of report each month.
For information about our Reputation Manager-only plan, Just Reviews, see this FAQ: What's included in the Just Reviews plan?
Here's the number of reports included in the Single Business, Multi Business, and SEO Pro plans per month and their times of renewal:
|Type of Report||Single Business||Multi Business||SEO Pro||Renewal|
|Rank Tracker Scheduled report||3||6||100||Immediately|
|Rank Tracker: Ad hoc report||10||50||100||1st of the month|
|Local Search Audit: Ad hoc report||1||6||20||No renewal/expiry|
|Local Search Grid report credits||250 credits||1000 credits||2000 credits||1st of the month|
|Citation Tracker: Scheduled report||3||6||50||Immediately|
|Citation Tracker: Ad hoc report||10||30||100||1st of the month|
|Google Business Profile Audit reports||10||30||100||1st of the month|
|Reputation Manager: Monitor Reviews scheduled report||3||6||50||Billing date|
Are there any other differences between the plans?
Some features such as white-labeling and the Agency Lead Generator Widget are only available on certain subscription plans. See here for a full comparison.
What is the difference between scheduled and ad hoc reports?
See this FAQ for more information.
What if I need a greater allowance of reports each month?
Recurring “addons” can be used to increase your allowance each month if needed. See our FAQ on how to purchase addons.
How does Get Reviews work?
Get Reviews works differently from the other tools, as it is used for managing ongoing review generation campaigns, instead of running reports.
Each plan has an allowance for the number of Locations that can run Get Reviews campaigns:
- Single Business = 1 location
- Multi Business = 3 locations
- SEO Pro = 5 locations
Once Get Reviews has been set up for a Location, there is no limit to how many review requests can be made with Email Mode, Link Mode, and Kiosk Mode.
For information on using SMS Mode, see this article: Do I have to pay to use SMS Mode?
If you would like to run Get Reviews campaigns for extra locations, you can purchase “Reputation Manager credits” as a recurring addon. They cost $8 per location per month and you can add or remove these from your subscription at any time.
How does the Local Search Grid work?
To learn about the allowances for Local Search Grid, see this FAQ: How do pricing and credits work for Local Search Grid?
How does Citation Builder work?
Citation Builder differs from the subscription-based toolset as Citation Builder is a separate, standalone service that works on a pay-as-you-go basis and does not require a subscription.
Read more about Citation Builder pricing here.