Due to restrictions put in place by the citation sites, some citations cannot be updated — these citations cannot be selected for updates in Citation Builder campaigns.
Some citations can be updated, provided you share their login details with us. For such citations, you can securely share your login details with us while you are ordering a campaign.
To do this while building a citation campaign, in Step 2 of Citation Builder click on the 'Details' button next to the citation that you would like to provide login details for (shown below by the red box).
Next, enter the login details and save the form by clicking the green 'Save Details' button.
The citation will automatically be selected for you to purchase.
Carry on choosing other sites that you would like to be listed on, or would like to update. Purchase the campaign.
Once we start working on your campaign, we'll use your supplied login details to make updates to your citation on the chosen site.
Allow our team to update your Google My Business listing
If you would like us to update your GMB citation, you will need to grant us 'Manager' access at firstname.lastname@example.org.
Simply follow the steps outlined here to grant us access to manage your GMB citation.