Each plan has allocated credits for scheduled reports and adhoc runs. For a breakdown of the allocation for each plan see our Price Comparison Breakdown on the website.
You can check to see how many credits you have left for each tool under ‘Plans & Credits’.
Adhoc and Bundled Credits
Adhoc credits are one-off report credits that don't renew each month. This means that once you have used them they are gone for good.
Bundled Credits are part of your monthly subscription package. These credits renew on your billing date each month. If you are billed annually, these credits also renew on your billing date each month; this is the day of the month when you last paid for your annual plan.
So if you use all of these during the month, you would have to purchase additional credits to run further reports before your next billing date.
Any unused bundled credits do not carry over.
If you have run out of credits, addons are available depending on which plan has been purchased. Within the Billing Details section of the dashboard click into the Addons section, and you will see those which are available specific to the plan you have purchased.
Addons are available for extra Rank Checker reports, daily reporting for Reputation Manager, extra Reputation Campaigns, extra Local Search Audit reports, extra Citation Tracker reports, extra Google My Business Audits, and more.
Read our FAQ on how to purchase additional Addons.
Citation Builder credits
Citation Builder credits are different as this is a service rather than a tool.
You can purchase Citation Builder credits in bulk to save money. Each credit is the equivalent of one listing submission/update. They are available to buy in bulk at $2 per credit instead of the standard $3. To find out more read our FAQ about how much does Citation Builder cost.