Your Account

Account Settings

• How can I cancel my trial?
• Where can I see my subscription plans?
• Can I change (upgrade/downgrade) my plan?
• Where can I change the email address used on my account?
• How many users can I have and how do I add additional users to my account?
• How do I cancel my account?

Billing Information

• How do I switch payment methods?
• Where can I find receipts/invoices of my payments?
• Where can I see/edit my payment methods?
• What do I do if my payment fails?
• How do I reopen my account?
• Can I get a refund for my subscription?

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General Account FAQs

• How do I raise an issue / make a complaint?
• How do I unsubscribe from emails and mailing list?
• What payment methods can I use?
• Where can I see my support tickets?
• Contact BrightLocal
• BrightLocal Affiliate Scheme

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Your Data/Privacy

• How do I get my data deleted from the BrightLocal database?
• How can I request access to the data you hold on me?
• How do you protect my data?
• How do you comply to GDPR?