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What are Pending Citations, how are they useful, and how do I use Citation Tracker to manage them?

Helen Barnes -

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What are 'Pending Citations'?

Pending Citations are listings that have been manually submitted to the citation site but aren't yet ‘Active’ (i.e. they are in a pending state).

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For citations to appear in the 'Pending Citations' table, they need to be manually set as pending, via the 'Potential Citations' table, or added via the ‘Add Citations’ button.

Why is it useful to keep track of Pending Citations?

The 'Pending Citations' table is a great way to keep track of ongoing citation work.

Rather than using a clunky excel document, pending citations can be moved or added to the table on the 'Pending Citations' tab, ensuring they are kept track of before they go live.

Once a citation site has been added to the 'Pending Citations' table, the Citation Tracker report will try to find the listing on this site when the report is run. When the report finds a live listing, the citation site will be automatically moved from the 'Pending Citations' table into the 'Active Citations' table in the report.

How can I add citations to the 'Pending Citations' table?

There are two ways to do this:

1. Move a citation from the 'Potential Citations' table.

a. On the 'Potential Citations' table, find the citation you want to set as 'pending'
b. Click the 'Edit Citation' icon (the pencil). You'll see the 'Update Citation' popup appear.

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c. Use the 'Status' dropdown to update the citation's status as 'Pending'.
d. Click the 'Update Citation' button.
e. You should now find this citation listed on the 'Pending Citations' table.

2. Add a new citation to the report

a. Simply click the 'Add Citation(s)' button and set the new citation's status as 'Pending'.

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b. You'll see the 'Add New Citation' popup appear where you can add the new citation URL
c. Use the 'Status' dropdown to update the citation's status as 'Pending'.
d. Click the 'Add Citation' button.
e. You should now find this citation listed on the 'Pending Citations' table.

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This will ensure that this citation appears in the 'Pending Citations' table.

 

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