Getting Started with BrightLocal
Plans and Prices
Learn Local SEO
Introduction to BrightLocal
Your Account and General
FAQs
- ★ How much does BrightLocal cost?
- How do I get my data deleted from the BrightLocal database?
- How can I request access to the data you hold on me?
- How do you protect my data?
- How do you comply to GDPR?
- How do I raise an issue / make a complaint?
General reporting
- Where is ReviewBiz?
- Why are we closing down our ReviewBiz tool?
- How do I save a report?
- Can I have my report emailed to me or my client when it's completed?
- How do I know when my report is complete?
- Can I run more than one report at a time?
Reputation Manager
Multi-location
Reputation Manager Guides
- How to understand a Get Reviews campaign
- How to understand a Monitor Review report within Reputation Manager
- How to set up a Reputation Manager report
- Reputation Manager Overview
- How to understand and use Reputation Manager Enhanced Overview
- How to Set Up a Get Reviews campaign within Reputation Manager
Get Reviews
- Does the 'Get Reviews' process use review gating?
- How does Kiosk Mode work?
- How do I turn on Kiosk Mode?
- Can I customize Kiosk Mode?
- How can I customize my Kiosk Campaign Link?
- Do I need to pay extra to use Kiosk Mode?
Monitor Reviews
General Information
- What is Reputation Manager?
- Can I purchase additional credits for Reputation Manager?
- How much does Reputation Manager cost?
- How can I see all my online reviews?
- Do you send email alerts for new reviews?
- What frequency can I set my report to update at?
Video Guides
Citation Builder (Citation Burst)
Citation Builder Guides
General Infomation
- When will I see results of my citation campaign?
- Can I create one Citation Builder campaign for several locations at once?
- Can I transfer my Citation Builder credits to other tools/reports?
- Is Citation Builder included in my reporting subscription plan?
- Why didn't Citation Builder find all my citations?
- Which countries does Citation Builder work in?
Aggregator FAQs
- Why do Data Aggregators sometimes change a business address?
- Do I need to verify data with Data Aggregators after submission using Citation Builder?
- Can we request account access (logins and passwords) for Data Aggregators?
- How long does it take for my listings to be updated through aggregator submissions?
- Which directories and mobile apps do Data Aggregators distribute data to?
- After submitting to a Local Data Aggregator can I update my information at any time?
Manual Submissions FAQ's
- How is each submission handled in Citation Builder?
- What happens if Citation Builder can't submit to one of the sites I order?
- How can I filter the citations on step 2 of Citation Builder?
- How does Citation Builder handle the removal of duplicate listings?
- Why do submissions to Data Aggregators cost more than manual submissions?
- Can I just submit Manually to sites or via Data Aggregators?
Video tutorials and webinars
Google My Business Audit
FAQs
- How do you determine if a profile has been claimed?
- Why are categories so important in Google My Business performance?
- Do you have an API for Google My Business Audit?
- How much does the Google My Business Audit cost?
- What is Google My Business Audit and how does it work?
- Can I white-label my Google My Business Audit?
Video tutorials and webinars
Agency Lead Generator
Videos
FAQs
- How does the Agency Lead Generator Widget work?
- What does each lead cost in Agency Lead Generator?
- What happens to the Agency Lead Generator Widget once I have run out of Local Search Audit report credits?
- Which subscription plan do I need to be on to use the Agency Lead Generator Widget?
- Can I customize the Local SEO Audit generated from the Lead Generator Widget?
- What contact details do Leads need to provide to see their finished report on the Agency Leads Generator Widget?
Local Search Rank Checker
Local Search Rank Checker Guides
FAQs
- Can I set up a Ranking Report without setting up a location?
- How do I delete a Ranking Report?
- How do I stop a Ranking Report from automatically running?
- What is a local search engine and how is it different from a normal search engine?
- Can I see screenshots of the search results on the Ranking reports and how do I set this up?
- How Much Does the Local Search Rank Checker Cost?
Video tutorials and webinars
Citation Tracker
Citation Tracker Guides
FAQs
- Can I bulk upload Citations to the report?
- Can I add or remove directories from the 'Top Citations' tab in the Citation Tracker report?
- Where can I see new citations that have been found in Citation Tracker?
- What should I do if my Citation Tracker report is not showing the correct data from the directories?
- What's the difference between 'Active Citations' and 'Top Citations'?
- How can I organize and manage my citations in a Citation Tracker report?
Video tutorials and webinars
Local Search Audit
FAQs
- Why doesn’t my site get any rankings in the Search Rankings table?
- What are Local Search Rankings?
- In the search engine ranking report section what is the difference between organic and local?
- Can I edit the contents and sections of a report?
- Can I run more than 1 report at a time?
- How do I know when my report is complete?
Video tutorials and webinars
Clients and Locations
Videos
Location Summary Section
FAQs
- Why isn’t the Summary page showing on the External Location Dashboard?
- Can I share the Location Summary page with my clients?
- Can I change the order in which the modules appear on Location Summary page?
- Can I remove or delete modules on Location Summary page?
- What data can I see on the Summary page? Can I change it?
Location Dashboard
Videos
FAQs
- How do I integrate Facebook to my Location Dashboard?
- How do I integrate Twitter to my Location Dashboard?
- How do I switch between my client's locations?
- How do I delete a location
- How do I integrate Google Analytics to my Location Dashboard?
- How do I add a location?
Local SEO APIs
API Guides
API
White-labelling Reports
Videos
White-labelling FAQs
- White-labelling your reports (introduction)
- How can I set up a white-label report?
- How many white-label reports can I set up?
- How can I customize my white-label reports?
- Can I set up a ‘primary’ white-label report?
- None of the theme colours match my brand colour, what should I do?