Location Summary Section
FAQs
- Why isn’t the Summary page showing on the External Location Dashboard?
- Can I share the Location Summary page with my clients?
- Can I change the order in which the modules appear on Location Summary page?
- Can I remove or delete modules on Location Summary page?
- What data can I see on the Summary page? Can I change it?
CitationBurst FAQs
Aggregator FAQs
- How long does it take for my listings to be updated through aggregator submissions?
- Aggregator Distribution Network
- After submitting to a Local Data Aggregator can I update my information at any time?
- What Happens if I Don’t Repurchase Aggregator Submissions?
- How does BrightLocal submit to Local Data Aggregators?
- Which countries do Local Data Aggregators work in?
Manual Submissions FAQ's
- What happens if we can't submit you to one of the sites you've ordered?
- How can I filter the citations on step 2 of Citation Burst?
- How does BrightLocal handle removal of duplicate listings/citations?
- Why do submissions to Data Aggregators cost more than manual submissions?
- Can I just submit Manually to sites or via Data Aggregators?
- What Countries Does CitationBurst Cover?
Video tutorials and webinars
LeadGen Widget
Videos
FAQs
- How does the LeadGen Widget work?
- What does each lead cost?
- Are my Local Search Audit report credits used for the SEO Audit reports that leads generate using this widget?
- What happens to the widget once I have run out of Local Search Audit report credits?
- Which subscription plan do I need to be on to use the LeadGen Widget?
- Can I choose what data is included in the SEO Audit report that my leads get to see?
Local Search Rank Checker
FAQs
- How can I activate SERP Screenshots?
- How Much Does the Local Search Rank Checker Cost?
- What do the red circles with letters mean in my ranking report?
- How do I track my competitors rankings?
- How many search terms can I enter into the Rank Checker?
- Do you run reports using my browser or IP?
Video tutorials and webinars
CitationTracker
FAQs
- How is Citation Score calculated?
- What do the purple icons next to certain websites mean on my potential citation list?
- Can I look for duplicate Citations of my current business?
- What are Old Citations and how are they gathered?
- What are Pending Citations and how do they work?
- What are Potential Citations and how are they gathered?
Video tutorials and webinars
Clients and Locations
Videos
Location Dashboard
Videos
FAQs
- How do I integrate Facebook to my Location Dashboard?
- How do I integrate Twitter to my Location Dashboard?
- How do I switch between my client's locations?
- How do I delete a location
- How do I integrate Google Analytics to my Location Dashboard?
- How do I add a location?
Local Search Audit
FAQs
- Why doesn’t my site get any rankings in the Search Rankings table?
- What are Local Search Rankings?
- In the search engine ranking report section what is the difference between organic and local?
- Can I edit the contents and sections of a report?
- Can I run more than 1 report at a time?
- How do I know when my report is complete?
Video tutorials and webinars
Your Account and General
FAQs
- BrightLocal Affiliate Scheme
- Business Category IDs
- Contact BrightLocal
- Accepted payment methods
- Reading List
- We have hundreds of clients - do you offer an enterprise package?
General reporting
- How do I retrieve old/past reports?
- How do I re-run an old/existing report?
- How do I save a report?
- Can I have my report emailed to me or my client when it's completed?
- How do I know when my report is complete?
- Can I run more than one report at a time?
Google Local Reports
FAQs
- How do you determine if a profile has been claimed?
- Why are categories so important in Google+ Local performance?
- Do you have an API for Google+ Local Wizard?
- How much does the Google Local Report cost?
- What is Google+ Local Wizard and how does it work?
- Can I white-label my Google+ Local Wizard reports?
Video tutorials and webinars
Local SEO APIs
API
- CitationBurst API
- Google Local API
- Local SEO Citation API
- Search Rank Checker API
- Local Directory API
- API Overview
White-labelling Reports
Videos
White-labelling FAQs
- White-labelling your reports (introduction)
- How can I set up a white-label report?
- How many white-label reports can I set up?
- How can I customize my white-label reports?
- Can I set up a ‘primary’ white-label report?
- None of the theme colours match my brand colour, what should I do?
Reputation Manager
Get Reviews
Review Monitoring
Getting Started
- What is Reputation Manager?
- Can I purchase additional credits for Reputation Manager?
- How much does Reputation Manager cost?
- How can I see all my online reviews?
- How do you calculate ‘Change’ in reviews from 1 report to next?
- Do you send email alerts for new reviews?