Reputation Manager Guides
- What is Reputation Manager?
- How to create a Reputation Manager report
- How to understand a Review Insights report within Reputation Manager
- How to create a Review Generation campaign within Reputation Manager
- How to understand a Review Generation campaign report
- How to create Review Widgets
General Information on Reputation Manager
- How often can I schedule a Reputation Manager report?
- Can I assign SMS credits to different Locations in Reputation Manager?
- Is Reputation Manager HIPAA compliant?
- Which review sites can I choose from for Reputation Manager?
- Can I receive email alerts for new reviews?
- How often can I schedule a Reputation Manager report?
Review Insights
- How to setup and manage Auto-Replies in Reputation Manager
- How to give clients access to 'Review Reply Templates' so they can use them
- What are 'Review Reply Templates'?
- How to create, edit, duplicate, and delete a 'Review Reply Template' in Reputation Manager
- How can I update an existing Reputation Manager report to monitor reviews on niche sources?
- What can I do if my Google reviews are not displayed on Reputation Manager?
Review Generation
- Why is my review showing on Review Generation but not on the review site?
- How do I edit an existing Review Generation template?
- Email Campaigns: Best Practice Guidelines
- Can I use customer feedback from Review Generation campaigns for marketing purposes?
- How does the 'Enable Additional Feedback' setting work?
- What is the 'Enable Additional Feedback' setting?
Review Widget
Client Access for Reputation Manager
- How does Client Access work?
- How do I enable Client Access?
- How can my clients reply to Facebook and Google reviews?
- How can my clients run Review Generation campaigns themselves?
- How can I change a Client Access password?
- Will my clients receive permissions requests from BrightLocal when connecting their accounts via the External Dashboard?
Multi-location for Reputation Manager
Are we missing something?
Submit a feature request and let us know