Reputation Manager Guides
- What is Reputation Manager?
- How to create a Reputation Manager report
- How to understand a Monitor Reviews report within Reputation Manager
- How to create a Get Reviews campaign within Reputation Manager
- How to understand a Get Reviews campaign
- How to create Showcase Review widgets
General Information on Reputation Manager
- How often can I schedule a Reputation Manager report?
- Can I assign SMS credits to different Locations in Reputation Manager?
- Is Reputation Manager HIPAA compliant?
- Which review sites can I choose from for Reputation Manager?
- Can I receive email alerts for new reviews?
- How often can I schedule a Reputation Manager report?
Monitor Reviews
- How to give clients access to 'Review Reply Templates' so they can use them
- What are 'Review Reply Templates'?
- How to create, edit, duplicate, and delete a 'Review Reply Template' in Reputation Manager
- How can I update an existing Reputation Manager report to monitor reviews on niche sources?
- What can I do if my Google reviews are not displayed on Reputation Manager?
- Can I respond to reviews through a Monitor Reviews report?
Get Reviews
- Why is my review showing on Get Reviews but not on the review site?
- How do I edit an existing Get Reviews template?
- Email Campaigns: Best Practice Guidelines
- Can I use customer feedback from Get Reviews campaigns for marketing purposes?
- How does the 'Enable Additional Feedback' setting work?
- What is the 'Enable Additional Feedback' setting?
Showcase Reviews
Client Access for Reputation Manager
- How does Client Access work?
- How do I enable Client Access?
- How can my clients reply to Facebook and Google reviews?
- How can my clients run review generation campaigns themselves?
- How can I change a Client Access password?
- Will my clients receive permissions requests from BrightLocal when connecting their accounts via the External Dashboard?
Multi-location for Reputation Manager
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