Your Account

Account Settings

• How can I change (upgrade / downgrade) my subscription plan?
• Can I cancel my free trial?
• Where can I see my subscription plans?
• Where can I change the email address used on my account?
• How many users can I have, and how do I add additional users to my account?
• How do I cancel my subscription?

Billing Information

• Where can I see / edit my payment methods?
• What should I do if my payment fails?
• How much does BrightLocal cost?
• Sales Tax Price Increase
• Where can I find receipts / invoices for my payments?
• Where can I see / edit my payment methods?

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General Account FAQs

• How can I delete my BrightLocal account?
• How does the BrightLocal Affiliate Program work, and how can I earn commission?
• How can I reset my password?
• Why can't I log in to BrightLocal?
• What payment methods can I use?
• How do I raise an issue / make a complaint?

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Your Data/Privacy

• How do I get my data deleted from BrightLocal?
• How can I request access to the data you hold on me?
• How do you protect my data?
• How do you comply with GDPR?