Account Settings
- How do I change the email address associated with my BrightLocal account? (New Platform)
- How do I log in with two-factor authentication? (New Platform)
- How to set up or disable two-factor authentication (New Platform)
- How do I change my password? (New Platform)
- Where can I find my Account settings? (New Platform)
- How do I upgrade to an annual plan?
Billing Information
- Why can't BrightLocal accept payments from some countries (including India)?
- Can I get a refund issued as Citation Builder credits instead of back to my card?
- I was charged unexpectedly or charged twice, can I get a refund?
- What currency does BrightLocal charge in?
- Where can I see / edit my payment methods?
- What should I do if my payment fails?
General Account FAQs
- I didn’t verify my email within 24 hours and now I can’t log in. What should I do?
- I’m having trouble logging in to my account. How can I fix this?
- How can I unsubscribe from BrightLocal emails?
- I accidentally canceled my account. Can I reactivate it?
- Can I transfer or merge BrightLocal accounts?
- Can I subscribe for just one month and then cancel?
Your Data/Privacy
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