Client Access lets your clients log in to a white-labeled version of a location dashboard.
Once logged in, clients will be able to
- See their latest (third-party) reviews
- Easily reply to Facebook and Google reviews
- View customer feedback from previous review generation campaigns
- Run more review generation campaigns themselves
To enable Client Access, head to your 'Dashboard Settings'.
Make sure you have Reputation Manager reports available on the external Location Dashboard (see the red box below).
Enable Client Access for Reputation Manager by entering an easy-to-remember, yet secure, password and clicking the green ‘Update Settings’ button.
Client Access is enabled, so you can now share the external report URL and password with your client.