If your clients choose to connect Facebook Pages or Google My Business listings via the External Dashboard, the Facebook/Google account holder will be asked for permission to connect to BrightLocal. Please be aware of this if using a white-label profile.
Here is how you can allow clients to manage their Facebook and Google connections to their Reputation Manager reports.
Step 1: Click ‘Settings’ in the Location sidebar menu.
Step 2: Scroll down to ‘Enable client access for Reputation Manager’ and enable this function by switching the toggle on. Then set a secure password for the client to use when connecting business listings or Pages, or when responding to Facebook and Google reviews.
Step 3: Tick ‘Allow clients to connect Google My Business listings and Facebook Pages to Reputation Manager’ and then click ‘Update Settings’ at the bottom of the screen.