How does Support work for BrightLocal’s Local SEO Services?

Both the Full package and Essentials include a dedicated Account Manager and access to your portal. The only difference is how often your Account Manager reviews your campaign with you: monthly on the Full package, and quarterly on Essentials.

Your main point of contact throughout your local SEO campaign will be your dedicated Account Manager. Your Account Manager will be available to answer any questions as they arise. You will also be invited to regular review meetings (monthly or quarterly, depending on your package) to discuss your campaign results and plan the work ahead.

You will have access to your portal, where you can view current and past performance reports, your agreement, and your data, images, and assets. You can communicate directly with your Account Manager through the portal, so you know your messages reach them and are stored for future reference.