How do I turn on Kiosk Mode?

Kiosk Mode is only available when setting up an 'Ask for internal feedback + public review' campaign in Reputation Manager (RM).

Existing Campaigns

If you already have a campaign set up, go to the 'Review Generation' tab in Reputation Manager and click the ‘+ Start a Review Generation Campaign' button.

Next, select the 'Request URLs' or 'Apply Changes to Request URLs' button to reveal the Kiosk and Link Mode URLs.

New Campaigns

If you don’t have a campaign set up or are setting up a new campaign for a different location, go to the 'Get Reviews' tab in the Reputation Manager report.

Choose the template you want to use from the dropdown menu. You can duplicate this template and make changes, or simply create a new one.

As you go through the template wizard, you will reach the 'Kiosk & Link Mode' page.

Here, you can edit the email's text and detail, as well as the feedback pages that customers see when they provide comments through Kiosk Mode.

Once you have set up your template and selected the review sites to direct customers to, you will see that the  'Get Request URLs' button is now enabled. Click this button to reveal the Kiosk URL that you can then share with your customers to collect feedback.