How often can I schedule a Reputation Manager report?

When creating a new Reputation Manager (RM) report, you can select whether to update it monthly or weekly and choose your preferred day or date.

If you'd like your reports to update daily, you will need to purchase the 'Daily Review Tracking' add-on.

The add-on only needs to be purchased once per account, not for each Location. Once purchased, you will have the option to select a daily schedule for all your Monitor Reviews reports.

How do I purchase 'Daily Review Tracking'?

Here's our step-by-step guide to purchasing add-ons: 

1. Click on your profile avatar and click ‘Addons’ from the dropdown menu.

Please note: This area of the dashboard is only available to users who have been set up as an ‘Account Owner’.

2. Click on the ‘Available Addons’ tab to see all of the available addons for your specific plan.

3. Then select your required addon and click the ‘Add to Plan’ button.

4. Complete payment to apply the addon. 

5. Once the addon has been purchased, you can view its details within the ‘Plans & Addons’ tab on the Billing Details page.