Why is my Citation Tracker report showing an incorrect listing?

I'm sorry to hear that your Citation Tracker is displaying an incorrect listing. Here’s a brief overview of why this might happen and how you can address it:

We collect citations by querying Google and various directories using the business information provided in your report settings, including your business name, address, and phone number. Despite our efforts to ensure accuracy, there are times when Google or other directories may return listings for a different business that has a similar name or address.

While we continuously work to refine our process and minimize false positives, some cases, like the one you're experiencing, may require manual updates.

For detailed instructions on how to update your Citation Tracker report, please refer to this article from our Help Center: How can I update my Citation Tracker report?