Do you guarantee that all Citation Builder submissions will go live?

We guarantee that at least 70% of submissions/updates will result in live listings within four weeks of submission. During the campaign’s duration, we do not stop checking the listings once we hit 70% - we aim to achieve 100% if possible. However, certain sites may go live after we mark the campaign as complete. In that case, you can add the live links to the report yourself. 

If by the end of the campaign cycle, we don’t achieve 70%, we will submit to additional sites until we achieve at least this figure.

Why doesn't BrightLocal guarantee 100% live listings within four weeks?

As we don’t control the editorial policies and timelines of the directories we submit to, we can't guarantee all listings within four weeks.

Some sites will put listings live quickly, while some sites are slower to approve listings due to understaffing or backlog of submissions. We prioritize directories that offer instant or fast listings and those that have higher Domain Authority.

In Step 2 of the Citation Builder campaign setup process, when we display the list of available directories for a business, we auto-select sites based on these criteria (speed and value). You're welcome to change the sites we use for a campaign at this point if speed is a priority.

To see which sites publish information quickly, you can use the filter option and choose the 'Instant/Quick Listings' option.