Why can't I log in to BrightLocal?

There are several reasons that you might not be able to log in to BrightLocal.

Blocked IP Address:

If you receive an error message indicating that your IP address has been blocked, it's likely due to multiple unsuccessful login attempts. Please reach out to our customer support team at support@brightlocal.com, and they will assist in resolving the issue.

Existing Email or Domain in Our System:

If you’re unable to log in because your company domain or email is already associated with an existing account, we may need to whitelist the domain. Please contact our customer support team at support@brightlocal.com for assistance.

Using the Wrong Email to Sign In:

Double-check the spelling of the email address you’re using to log in. If you have multiple email addresses, try using another one you may have used to sign up.

If you still can't log in, please contact our customer support team at support@brightlocal.com for assistance.

Difficulty Verifying Your Email Address:

Please reach out to our customer support team at support@brightlocal.com, and they’ll help resolve the issue for you.