Our new AI-driven features are exciting additions – but you might be wondering if they're available on your current subscription plan. We offer three plan tiers: Track, Manage, and Grow (in addition to a "Simply Listings" plan focused just on listing management).
The availability of AI features varies by plan, with higher-tier plans getting the most comprehensive AI benefits.
Track
The Track plan currently does not include AI Insights as part of the standard offering. If you are on Track and curious about AI features, you won't see AI Insights in your account unless you upgrade to a Manage or Grow plan. You can upgrade from Track to either of these plans from your Billing Details page.
Manage
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AI Insights: Users on the Manage plan have access to AI Insights. You will see AI summaries and suggestions generated from the data covered by the Manage plan – namely, your ranking and citations data.
- Scope of insights: Because the Manage plan does not include Reputation Manager (review data), the AI's insights on a Manage plan will exclude review-based analysis. You'll still receive insights about ranking trends, search visibility, citation consistency, and recommendations to improve in those areas, but you won't get, for example, insights about your average star rating or recommendations to respond to reviews.
Grow
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AI Insights & Recommendations: Grow users get the complete set of AI Insights because they have the complete data. AI Insights will utilize ranking, citation, and review data to generate insights.
- Scope of insights: Expect a rich array of observations – from local SEO rankings to how your customer feedback is trending. The recommendations will cover everything from on-site SEO tweaks to reputation management actions. Because Grow has access to more data, the AI can surface deeper insights.
Single Business, Multi Business, and SEO Pro plans
AI Insights is not available on Single Business, Multi Business, or SEO Pro plans. To access it, you'll need to upgrade to a Manage or Grow plan.
Please contact our Support team for assistance.
Simply Listings
AI Insights is not available on the Simply Listings plan. To access it, you'll need to upgrade to a Manage or Grow plan. You can upgrade from Simply Listings to either of these plans from your Billing Details page.
Custom (100+ locations)
If you are on a Custom plan, please discuss feature availability with your customer success manager.
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