Why does BrightLocal show my business as closed all week?

Location Manager will reflect the status and hours on your Google Business Profile if you’re using ActiveSync.

If your business appears as closed on all days, it usually means the hours in your Google profile aren't set properly, or the profile was accidentally marked as temporarily closed.

Check your Google hours

You can log in to your Google Business Profile and verify the opening hours. If no hours are set, BrightLocal interprets that as closed (or Google may list you as closed if nothing is specified).

Update your hours on Google for each day of the week.

Temporary closure status

Ensure the Google Business Profile isn’t marked as temporarily closed on Google. If it is, mark it as open.

Sync update

After fixing the hours on Google, go back to BrightLocal. If you have Active Sync, it should update automatically within a day or so to reflect those changes.

Once the correct hours are set on Google and the data syncs, you should no longer see the business marked as closed on all days in the Location Manager.