You will need access to an Apple device to do this. If you don't have access to an Apple device, please contact our support team by clicking the green Support button in the bottom right corner of this page, and they will add the links for you. Can't see the Support button? Fill in this contact form instead.
1. Select the Location
Start by logging in to BrightLocal and going to the ‘All Locations’ page. Then, find the Location you want to connect and click 'View'.
2. Go to Location Manager
On the next page, click 'Location Manager' on the left-side menu bar.
3. Connect
Click the 'Connect' toggle in-line with Apple Maps.
Please note that you can only connect to Apple Maps once you have purchased Active Sync. If you do not see the Apple connection card here that's because you haven't purchased it. Find out how to purchase Active Sync here.
4. Find the Apple Maps listing
Wait for it to connect. This should only take a few seconds. Then click 'Connect'.
No listing found
If we cannot find your Apple Maps profile, a popup will appear.
If this happens, open the Apple Maps app in a new window, search for your business, and click the location icon so a popup with details about your business appears.
If you don’t have access to Apple Maps, contact our support team and they will help you.
With the correct business selected, copy the URL from the browser address bar; this URL should include "place-id=..."
Go back to the BrightLocal platform and paste the link in the URL field, and then click 'Find'. When the listing has been found click 'Connect'.
Service-area businesses
If the Apple Maps Connect button is greyed out for a location, it’s likely because the business is set up as a service-area business. Apple Maps doesn’t currently support service-area businesses, which means they can’t be connected or synced.
Now you have connected Apple Maps to BrightLocal, the 'Connect' toggle for Apple Maps will be active.
To disconnect simply click the 'Connect' toggle to disable it and confirm the removal.
Comments
2 comments
these instructions for copying the link from apple maps are no longer valid. there is no 3 dots. how do i get the link?
Mark. You can also copy the address from your browser address field. Just please make sure it contains "place-id=... "
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