Can I use my own email for a campaign?

When our submission agents start working on the Citation Builder campaign, one of the first things they’ll do is create a dedicated email account, which they then use to register on most citation sites. 

Although you can submit a contact email of your choice to be included in submissions, we will not use a personal or business email address to create these accounts, as our team will be required to handle verification on all directories, excluding those that require verification by the business directly.

By using an account created by our team, this allows for both parties to access these listings and complete verification without the need to be granted access to any personal, or business account. This will maintain any relevant emails for the campaign and reduce any spam from the associated directories.

We create a unique email address in the first manual submission campaign we work on (for repurchased campaigns, we will re-use the same credentials that were set up in the initial campaign) — this is not created for aggregator/network campaigns because we don't need to verify listings via email.

You can find this on your Citation Builder campaign under the 'Citation Login Credentials' button shown below within the red box: